REFUND DRINKING CARDS RAMPAGE RENEGADE

Info for the visitors of our event Rampage Renegade 2022

If you still have an amount on your Prepaid card, you can request a refund.

You can request a refund from Tuesday, October 11 2022, 10 am to Thursday, October 20 2022, 5 pm.

Be aware of an administrative cost of 3.5 Euro per refund.

After October 20 2022, the balance will automatically be set to 0 Euro.

Click here to request your refund : http://rampage.starnet.be/nl/home

I LOST MY TICKET

RAMPAGE ONLINE - PAYLOGIC / SEE TICKETS
If you bought your ticket ONLINE through the Rampage website.

If you cannot find your ticket(s) anymore or if you have lost the confirmation mail including your ticket(s), you can request your confirmation mail to be sent again via https://consumer.paylogic.nl/tickets/
TELE TICKET SERVICE
If you bought your ticket trough TELE TICKET SERVICE, You can contact Customer Service Tele Ticket direct on : https://helpcenter.teleticketservice.com/hc/en-us
Belgium: 070 345 345 (max. 0,30 EUR/min)
Netherlands: 0900 45 000 45 (0,45 EUR/min)
Other countries: +32 34 0000 34

FESTICKET
You can contact Customer Service Festicket direct on :https://support.festicket.com/hc/en-us

SOCIAL MEDIA

We would love to see your pictures and videos! Post them on Facebook and Instagram, join the event and invite your friends. Use #Rampage in all your updates. Tag us at Instagram: @rampagebegium

TICKETS MARCH 2020 - DECEMBER 2021 - MARCH RENEGADE 2022

If your ticket has not been used, scanned, or exchanged for a voucher it is valid for the Rampage Renegade show in October 2022.All you need to do is bring the ticket you have, you don’t need to swap, change, or ask for a new ticket. We are going to make this as easy for you as possible!

All tickets for the March 2020, December 2021 and March Renegade 2022 show are valid for October 7 + 8 .You don’t need a new ticket. Bring your original ticket to the event.

Your ticket will not be valid anymore after the October Weekend 2022 show. This will be your last chance to use your ticket.

RAMPAGE PLAYLIST ON SPOTIFY

The best drum&bass and dubstep, weekly updated, in the official Rampage playlist. Rough and tough and all that stuff... the baddest bass tunes from the biggest party on the planet! Follow: http://bestream.lnk.to/rampage

LOST & FOUND 

Lost & found point will be located at the Info point – main entrance.  From Monday on between office hours 10 AM – 6 PM +32 3 400 40 40 or mail  info@sportpaleisgroep.be

MEET & GREET AREA

Discover our Meet & Greet inside the venue. Check you Woov app and meet your favorite artist.

PARKING

For all parking information: https://www.lotto-arena.be/en/mobility/auto

FIRST AID

Do not hesitate to ask first aid staff for help when needed. Follow the signs ‘EHBO’ or ‘First Aid’ or just address any crew or security member you can find in case of an emergency with yourself or someone nearby who needs help. Please look out for each other!

Corona mesaures

Due to the decisions of the Belgian government CST- COVID SAFE TICKETS or testing won't be necessary to enter the festival.

VIP TICKETS

Visitors with VIP tickets have to enter through the separate VIP entrance. Just follow the signs “VIP”. At the VIP entrance you will receive a VIP bracelet. You will also have access to the VIP deck in the main room.

DOORS & SECURITY

Rampage will take place Friday & Saturday, OCTOBER 7 & 8, 2022 from 20:00h till 06:00h. There will be increased security measures and controls by the security staff. Please follow all instructions carefully for your own safety and for a smooth entrance.

We ask you to bring as little unnecessary stuff or bags as possible, but do dress up warmly when cold. IN=IN, OUT=OUT. The entrance will close at 3 AM.

VENUE ADDRESS

Sportpaleis Antwerp

Schijnpoortweg 119
2170 Merksem
Belgium

www.sportpaleis.be

ECO TOKEN

RAMPAGE INTRODUCES THE ECO TOKEN

Become part of a cleaner environment and make Rampage more sustainable by recycling our plastic bottles and cans together!
We would like to ask everyone to keep the venue clean and to help us recycle as much as possible.
This is why the “Eco Token” system will be introduced at Rampage.
When entering the venue, you will receive 1 free Eco Token.
Please read carefully how this will work

LOCKERS

There will be lockers available at the Sportpaleis . We recommend sharing a locker with your friends to save money and space. Renting a locker costs 5 EUR. Rampage cannot be held responsible for any damages or thefts.  

ZERO TOLERANCE AND MINIMUM AGE

There is an absolute Zero Tolerance policy regarding drugs. Visitors will be checked at the entrance. The minimum age is 16 years. IN = IN, OUT = OUT. Make sure to bring your ID, because age will be checked at the entrance. No valid ID = no entry and no refund!

CAMERAS

We are very lucky to have a professional media team. They will capture the whole event through video footage and photographs. That is why we strongly recommend to experience and enjoy the event with your own eyes and not through your smartphone.

WHAT CAN I BRING TO RAMPAGE

The following items are not allowed: bottles of perfume, aerosol deodorant bottles, selfie sticks, food, drinks, any kind of weapons, drugs, flagpoles, football flags/any signs of racism or hate.

OFFICIAL MEDIA TEAM

There will be an official media team at “Rampage”. Our photographers and camera crew will be up and running during the event, so make sure to wear your brightest smile.

The official aftermovie for “RAMPAGE” will be available in a few weeks after the event. The official pictures will be available on our Facebook page and on our website, a few days after the event. Please note: you may have been photographed, but this does not mean that your picture will end up online.

MERCHANDISE

Discover our brand new Merchandise. There will be a merchandise stand in the hallways inside the venue

HOW TO GET THERE - BIKE

There is a bike park in front of the Lotto Arena – 100m on the left hand-side of the main entrance.

HOW TO GET THERE - CAR

For detailed parking information, click here.

Please note that Antwerp is a ‘Low Emission Zone’, which means that old cars are not welcome in the city. You can read more about this and check if your car is allowed here.

HOW TO GET THERE - PARK & RIDE

Here you will find all information concerning the Park & Ride parkings.

HOW TO GET THERE - PUBLIC TRANSPORT "DE LIJN" ANTWERP

All persons who have purchased a ticket for this event, will be able to travel for free within Antwerp with ‘De Lijn’ – this includes all travel with public busses ‘De Lijn’ and metro/trams.

During the night there will be connections from Sportpaleis to the Park & Ride-parkings and the centre of Antwerp. The first tram (number 3) in the morning, direction Merksem/Antwerp, will be available from 05:30h. Plan your trip by checking this overview or get yourself updated at www.delijn.be.

HOW TO GET THERE - AIRPLANE

Nearest airports:

Brussels Airport: www.brusselsairport.be
Antwerp Airport: www.luchthaven-antwerpen.com
Amsterdam Airport: www.schiphol.nl

HOW TO GET THERE - THALYS


Take the THALYS train from Paris France, or Amsterdam, The Netherlands. There is a stop at Central station Antwerp, where you can take Tram 3 to the venue. Exit “SPORT”.

HOW TO GET THERE - CAR FERRY DOVER / CALAIS


Take the Ferry at Dover, UK. Calais, France, you can drive to Antwerp.
www.poferries.com

HOW TO GET THERE - EUROSTAR / EUROTUNNEL


Take the Eurostar from London to Brussels Midi. From there you can take the train to Antwerp Central Station, where you can take Tram 3 to the venue, Exit “SPORT”.

HOW TO GET THERE - TRAIN (NMBS)


Take the train to Antwerp Central Station. From there, take tram 3 to Merksem and take exit “Sport”. For more information: www.nmbs.be.z

HOW TO GET THERE - PRIVATE BUS PARKING


For all busses: please take Parking "Vaart". Walking distance to Sportpaleis: 150 meters. For more details on parking check the briefing sent to all registered busses. If you haven't announced your bus to us yet, please do so before September 7th. Unannounced busses will have to pay a suplementary parking fee upon arrival.

DIRECTIONS & RULES
The following directions are given by Sportpaleis and the local authorities: it is forbidden to drop off/pick up visitors in front of the entrance or nearby Sportpaleis. All buses have to drop off the visitors at Parking “Vaart” and can wait there during the event. Buses who drop off visitors and leave are also obliged to use Parking “Waart”.

After the event, visitors have to go back to Parking “Vaart”, where the buses are stationed. Note that it is strictly forbidden to collect visitors in front of the entrance or nearby Sportpaleis.

For all busses: please take Parking "Vaart". Walking distance to Sportpaleis: 150 meters. For more details on parking check the briefing sent to all registered busses. If you haven't announced your bus to us yet, please do so before September 7th. Unannounced busses will have to pay a suplementary parking fee upon arrival.

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